Terms
of Service

Deposits

To secure your reservation, a deposit is required at the time of booking for all reservations. We will maintain a credit card on file to cover potential damages, cleaning fees, or any additional charges that may arise. The remaining balance of the service must be paid in full one week prior to the service date. Reservations that remain unpaid one week prior to the service date are subject to cancellation.

 

Cancellation & Refund Policy

Cancellations must be submitted in writing to us via email at info@usaphoenixtransportation.com.

Cancellations are subject to a fee, which is calculated as a percentage of the total cost of the transportation services, based on the timing of the cancellation:

  • If cancelled 14 days prior to the service date: 25% of the total cost will be refunded, less any applicable administrative and merchant fees.
  • If cancelled within 7 days of the service date: No refund will be issued, and a cancellation fee of 100% of the total cost applies.

 

Right to Terminate Services

We, Phoenix Transportation reserve the right to refuse service or expel any individual(s) at any time if their behavior is deemed unruly or they violate any terms of service. Should services be terminated under these circumstances, no refunds will be issued for any portion of the rental fee or deposit.

<